We Are Not Another BPO. We Are Your Operational Extension.
Interface builds dedicated nearshore teams that deliver performance capacity for mid-market companies scaling beyond internal bandwidth.
What We Stand For
Four commitments that shape how we hire, how we run engagements, and how we handle the moments that actually matter.
People Before Process
“People-Powered Outsourcing” is not a tagline. Every engagement starts with the people who will do the work — hired for the role, trained on your business, and known to you by name.
An Extension, Not a Vendor
Your team does not file tickets with us. They work your hours, in your tools, to your standards, and they are accountable to the same outcomes your internal team is.
Trust Is Infrastructure
Security is not a line item added once a client asks. Controls on SOC 2 guidelines, HIPAA-ready infrastructure, and encryption are how we build before the first conversation.
Ownership Over Handoffs
We would rather raise a problem early than pass it along quietly. Teams are expected to flag what is not working and to own the fix alongside you.
Central America-Based, US-Aligned Operations
Our operations center is built for reliability, compliance, and real-time collaboration with client teams.
- High-speed internet with 99.9% uptime
- Backup power and redundant infrastructure
- Compliance-ready environments
- On-site monitoring and management
Time Zone Advantage
Coverage: 5am MST to 7pm MST / 7am EST to 9pm EST
That gives clients same-day issue resolution, Slack and Teams collaboration, morning huddles, and a team that works inside the normal rhythm of the business.
Security & Compliance Built In
SOC 2 Guidelines
Controls follow SOC 2 guidelines for security, availability, and confidentiality.
HIPAA-Ready Infrastructure
Healthcare-related engagements can operate with HIPAA-ready controls where required.
Data Encryption
Encryption in transit and at rest where applicable.
Ready to See the Difference?
Interface is designed for teams that need accountable operating capacity, not anonymous outsourcing.