Outsourced SDR Teams That Work Your Pipeline
Nearshore business development reps who prospect, qualify and book meetings in your CRM, on your playbook, during your business hours.
An Extension of Your Sales Team, Not a Lead Vendor
A US SDR costs well into six figures once base, commission, benefits and ramp time are counted, and many leave within a year. Lead-generation agencies are cheaper, but they run their own scripts in their own systems, and you rarely see what is really happening.
Interface builds BDR teams that work as part of your sales organization. They use your messaging and sequences, log every call and email in your CRM, and are measured on meetings booked, qualified opportunities and pipeline.
We focus on products that need a real conversation, such as software and specialized B2B services sold to technical or regulated buyers. That is exactly where generic outsourced telemarketing breaks down.
- Outbound prospectingPhone, email and LinkedIn outreach to your target accounts and personas.
- Inbound lead qualificationFast follow-up on inbound leads and clean hand-offs to your account executives.
- Appointment settingQualified meetings booked straight onto your sellers' calendars.
- CRM managementEvery activity logged, records kept clean, and pipeline you can trust.
- Event and trade-show supportPre-show outreach, booth follow-up and post-event lead qualification.
Pipeline You Can See and Forecast
Your CRM, your playbook
Reps work inside your CRM (Salesforce, HubSpot, Zoho and others) with your messaging, so every touch is visible to your team.
Built for specialized buyers
We train reps on your industry and buyer personas, so they can hold a credible conversation with technical and regulatory buyers.
Coached live, same day
Same time zone means morning stand-ups, afternoon call coaching and quick changes to targeting and messaging.
Faster than hiring
A trained team is calling in weeks, without US recruiting, benefits and turnover costs.
Pipeline You Can Inspect Any Time
Every call, email and meeting lives in your CRM, so you can check the work yourself. A named team lead runs the team against the targets you set.
What you see, every day and every week
- A named team lead accountable for meetings and pipeline targets
- Daily activity in your CRM: calls, emails, connects and meetings booked
- Weekly pipeline review with call coaching and messaging adjustments
- Monthly business review to refine targeting, scale or re-focus the team
Nearshore Talent. A US Company on the Contract.
You get the cost advantage of Nicaragua without taking on foreign employment, payroll or legal risk.
You sign with a US company
Interface Outsourcing Group is a US LLC with an office in Cornelius, North Carolina. Your contract is under US law and you're invoiced in US dollars.
We are the employer
Our Nicaraguan entity employs your team and handles payroll, social security, 13th-month pay, severance and local labor law. You never manage foreign employment.
Your business hours
Nicaragua is on Central Time with no daylight-saving change, so your team works your US schedule and joins your stand-ups live.
Bilingual by default
English and Spanish speaking team members, so you can serve US customers in either language without hiring separately.
Security on SOC 2 guidelines
Access controls, background checks and signed confidentiality agreements, run under SOC 2 guidelines for security and confidentiality.
Start with a team of five
Your first five people, hired for your business and trained on your work. As you grow, we grow the team with people who already know how you operate.
Production-Ready in 5–6 Weeks
Every engagement follows the same four-phase onboarding, so you know what happens and when.
Discovery & Design
We map your workflows, KPIs, tools and compliance needs, then agree on the SDR team structure and SLAs.
Recruitment & Training
We hire background-checked, skill-matched team members and train them on your product, tools and playbooks.
Go Live
The team starts on live work at controlled volume, with daily coaching and QA until it is hitting targets.
Management & Growth
Daily KPI visibility, weekly performance reviews and monthly business reviews. The team grows with you.
Sales Development Outsourcing FAQ
Ready to Grow Your Pipeline?
Tell us your market, buyers and targets. We'll come back with an SDR team plan and an all-in monthly price.