Terms & Conditions
Interface Outsourcing Group, LLC — Effective Date: January 1st, 2026
1. Acceptance of Terms
By accessing or using the website and services of Interface Outsourcing ("Interface," "we," "our," or "us"), you agree to be bound by these Terms & Conditions.
If you do not agree, you should not use our website or services.
2. Services Overview
Interface Outsourcing provides nearshore business process outsourcing services, including but not limited to:
- Customer experience (CX) support
- Sales development (SDR / business development)
- Back-office and payroll support
- Employer-of-record (EOR) and administrative services
Services are delivered under separate client agreements, which may include additional terms.
3. Use of Website
You agree to use our website only for lawful purposes and in a manner that does not:
- Violate applicable laws or regulations
- Infringe on intellectual property rights
- Disrupt or interfere with website functionality
- Attempt unauthorized access to systems or data
We reserve the right to restrict or terminate access for misuse.
4. Intellectual Property
All content on this website, including text, branding, graphics, and materials, is the property of Interface Outsourcing unless otherwise stated.
You may not copy, reproduce, distribute, or modify any content without prior written consent.
5. Client Services & Agreements
All service engagements are governed by separate contractual agreements between Interface and the client.
These agreements define:
- Scope of services
- Pricing and payment terms
- Service levels (SLAs)
- Data processing responsibilities
In the event of conflict, the signed client agreement takes precedence over these Terms.
6. Data Protection & Privacy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect personal data.
Interface acts as a data processor when handling information on behalf of clients and processes data only under client instructions.
7. SMS Communications
By providing your phone number and consenting to SMS communications, you agree to receive service-related text messages from Interface Outsourcing.
SMS Disclosures:
- Message frequency may vary
- Message and data rates may apply
- You may opt out at any time by replying "STOP"
- For assistance, reply "HELP" or contact us
Mobile opt-in information and SMS consent will not be shared with third parties for marketing purposes.
8. Payments and Billing
Payment terms for services are defined in client agreements.
Failure to meet payment obligations may result in:
- Suspension of services
- Late fees (if applicable)
- Termination of agreement
9. Confidentiality
Both Interface and its clients agree to maintain confidentiality of all non-public, proprietary, or sensitive information shared during the course of engagement.
Employees and contractors are bound by confidentiality agreements.
10. Limitation of Liability
To the maximum extent permitted by law:
- Interface Outsourcing shall not be liable for indirect, incidental, or consequential damages
- Total liability shall not exceed the amount paid for services in the preceding 12 months
We do not guarantee uninterrupted or error-free service.
11. Disclaimer of Warranties
Services and website content are provided "as is" and "as available" without warranties of any kind, express or implied.
We do not guarantee specific business outcomes unless explicitly stated in a contractual agreement.
12. Indemnification
You agree to indemnify and hold harmless Interface Outsourcing from any claims, damages, or liabilities arising from:
- Misuse of services
- Violation of these Terms
- Breach of applicable laws or regulations
13. Termination
We reserve the right to:
- Suspend or terminate access to services for violations of these Terms
- Terminate agreements as outlined in client contracts
14. Third-Party Services
Our services may integrate with third-party platforms (e.g., CRM systems, payment processors).
Interface is not responsible for the practices, policies, or performance of third-party providers.
15. Governing Law
These Terms & Conditions are governed by the laws of the State of North Carolina, United States, without regard to conflict of law principles.
16. Changes to Terms
We may update these Terms periodically. Updates will be posted with a revised effective date.
Continued use of our services constitutes acceptance of updated Terms.
17. Contact Information
Interface Outsourcing Group, LLC
📍 Address: 19109 W Catawba Ave, Suite 225, Cornelius, NC 28031, USA
📧 Email: admin@interfaceoutsourcing.com
📞 Phone: +1 (877) 206-0870
🌐 Website: interfaceoutsourcing.com